Complaints & Feedback
We take your concerns seriously. Submit a complaint or track existing ones below.
Submit New Complaint
Please provide detailed information about your concern for faster resolution.
Your Complaints
Track the status and responses to your previous complaints.
Investigating
#1
2024-06-08
Therapist arrived 30 minutes late without notice
Response:
We are looking into this matter and will contact you within 24 hours.
Resolved
#2
2024-06-05
Double charged for single session
Response:
Refund processed successfully. Amount will appear in your account within 3-5 business days.
Pending
#3
2024-06-10
Unprofessional conduct during session
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Customer Support
Email: support@global-spa.com
Phone: +1 (555) 123-4567
Emergency Line
24/7 Emergency: +1 (555) 999-0000
For urgent safety concerns