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Complaints & Feedback

We take your concerns seriously. Submit a complaint or track existing ones below.
Submit New Complaint
Please provide detailed information about your concern for faster resolution.
Your Complaints
Track the status and responses to your previous complaints.
Investigating
#1
2024-06-08
Service Quality
Therapist arrived 30 minutes late without notice
Response:
We are looking into this matter and will contact you within 24 hours.
Resolved
#2
2024-06-05
Payment Issue
Double charged for single session
Response:
Refund processed successfully. Amount will appear in your account within 3-5 business days.
Pending
#3
2024-06-10
Therapist Behavior
Unprofessional conduct during session
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