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Help Centre

Find answers to your questions and get the support you need for the best spa experience

Getting Started

Learn how to book your first spa service

  • How to register
  • Booking your first service
  • Payment methods
  • Service guidelines
Booking Support

Everything about managing your appointments

  • Modifying bookings
  • Cancellation policy
  • Rescheduling
  • Special requests
Service Areas

Everything about managing your appointments

  • Coverage areas
  • Travel fees
  • International services
  • Remote locations

Frequently Asked Questions

How do I book a spa service?

Simply browse our services, select your preferred therapist, choose a date and time, and complete the payment process.

What is your cancellation policy?

You can cancel or reschedule up to 4 hours before your appointment for a full refund of the booking fee.

Do you serve my location?

We provide services worldwide. Check our coverage map or contact support to verify service availability in your area.

How do I become a therapist?

Visit our Career Opportunities page to learn about requirements and apply to join our global network of wellness professionals.

Need Help?

Our support team is available 24/7 to assist you with any questions

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